Terms And Conditions

**Terms and Conditions**

Last Updated: 22/02/2025

Welcome to Grocsmart! These Terms and Conditions (“Terms”) govern your use of the Grocsmart mobile application and services provided by Grocsmart (“we,” “us,” or “our”). By accessing or using our App, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you should not use the App.

1. **Account Registration**

To use certain features of the App, you may be required to create an account. You agree to provide accurate and up-to-date information during registration and to keep your account credentials confidential. You are responsible for all activities that occur under your account.

2. **Use of the App**

You agree to use the App only for lawful purposes and in accordance with these Terms. You must not:

- Engage in any fraudulent, harmful, or illegal activity.

- Attempt to interfere with the App’s functionality or security.

- Violate any applicable laws or regulations.

3. **Product Information and Availability**

We strive to provide accurate product descriptions, images, and pricing on the App. However, we do not guarantee the availability or accuracy of any products. All prices are subject to change without notice.

4. **Orders and Payments**

By placing an order through the App, you offer to purchase the items in your cart. We may accept or reject your order at our discretion. All payments for orders are processed securely through Razorpay PG and are subject to their terms and conditions. Prices and availability are subject to change.

5. **Shipping and Delivery**

Shipping costs and delivery times are outlined during checkout. We aim to deliver orders within the estimated time frame but do not guarantee specific delivery dates. Shipping policies may vary depending on your location.

6. **Returns and Refunds**

Our return and refund policy allows you to return items within same days of receiving your order. Items must be unused and in original packaging. Refunds will be processed to the original payment method, subject to the terms of our return policy.

7. **User Content**

You may have the ability to post content (such as reviews, comments, and photos) on the App. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and transferable license to use, display, and modify that content for marketing and promotional purposes. You are responsible for the content you post, and you agree not to post anything that violates third-party rights or is unlawful.

8. **Privacy Policy**

Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy carefully before using the App.

09. **Disclaimer of Warranties**

The App is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of the App or the products available through the App.

10. **Limitation of Liability**

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the App or your purchase of products, including but not limited to, loss of profits, data, or business opportunities.

11. **Indemnification**

You agree to indemnify, defend, and hold harmless Grocsmart its affiliates, employees, and agents from any claims, damages, or losses arising out of your violation of these Terms or misuse of the App.

12. **Modification of Terms**

We may update or modify these Terms at any time. We will notify you of any material changes, and the updated Terms will be posted on this page with the new “Last Updated” date. Your continued use of the App after any changes indicates your acceptance of the revised Terms.

13. **Termination**

We reserve the right to suspend or terminate your access to the App at our discretion if we believe you have violated these Terms or for any other reason. Upon termination, you must cease all use of the App.

14. **Governing Law**

These Terms are governed by and construed in accordance with the laws of Bokajan Jurisdiction . Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Bokajan.

16. **Contact Us**

If you have any questions or concerns about these Terms, please contact us at:

Grocsmart 

care@grocsmart.com